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ORDERING, DELIVERY AND RETURNS
Making An Order
Making an order could not be easier. Just browse our Catalogue. Once you have found a CD that you would like to buy click on 'Buy now'. Choose your options for that CD then click on 'Add to basket'. You can then continue shopping, selecting CDs as before or you can proceed to 'Checkout'.
At this point you will be asked to complete your details. If you have purchased from us before, by entering your email address and password you will be able to process your order without having to re-enter all your details. Please note that your credit card details are not stored and will be required each time you place an order.
Once your information is entered and you confirm your order, you will be directed to the HSBC Secure E-payments page where payment details (credit or debit card) will be requested. The payment process we use is very secure - for full details, see under 'Security'.
Delivery
We aim to despatch your order within one working day of receiving it. All UK orders are sent by Royal Mail First Class post. All overseas orders are sent by Royal Mail Air Mail.
Delivery charges
PLEASE NOTE:
Two CDs in a standard single jewel case (EMI double forte, for example) count as 1 CD for delivery. A double jewel case with two CDs counts as two CDs for delivery.
Other sets of CDs are charged for according to the number of CDs in the set (except for large sets: for these, the postal charge is given with the CD description).
The delivery charge for DVDs is the same as that for CDs.
LIBRETTOS: As libretto add markedly to the cost of postage, sets which include librettos are charged as if they contained an additional CD.
Get Free Delivery
Delivery within the UK is free if the total cost of the CDs/DVDs is £60 or more (excluding the delivery charge).
UK Delivery Charges (on orders under £60):
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